06-03-2016, 05:48 PM
So my saga with DPM has finally come to an end. After a month of back and forth emails (over 20 in all) they agreed to make a refund, and to thier credit, it was done quickly (about 1 week).
Honestly, I have no "ax to grind" with DPM but I think it's wrong to list items that are completely different than those that are shipped and not inform the customer prior to shipment, and then put a customer through so much before finally making things right.
I know they have a lot of satisfied, happy customers here. I wish I had been one of them.
Honestly, I have no "ax to grind" with DPM but I think it's wrong to list items that are completely different than those that are shipped and not inform the customer prior to shipment, and then put a customer through so much before finally making things right.
I know they have a lot of satisfied, happy customers here. I wish I had been one of them.